SpectroForge Support

Help, troubleshooting, and contact details.

Last updated: 2025-12-26

Contact

For help with your account, campaigns, billing, or bugs, contact our support team.

Email Support

When writing, please include your account email, device model, iOS version, and app version.

Common fixes

  • Update to the latest app version, then restart the app.
  • If login fails, verify your email/password and check your network connection.
  • If push notifications are missing, check iOS Settings → Notifications → SpectroForge.
  • If uploads fail, retry on Wi‑Fi.

Account & access

  • Password reset (in app)
  • Email verification
  • Account deletion request

Campaigns

  • Create and manage campaigns
  • Calendar scheduling
  • Performance metrics

Reporting a bug

  • Steps to reproduce
  • Screenshots/screen recording
  • Approximate time of issue

App version can be found in iOS Settings → SpectroForge (if available) or inside the app.

Privacy

For privacy and data handling information, see our Privacy Policy.

Privacy Policy